Cancellation & Refund Policy

SREE DEVI CHARITABLE TRUST believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

As a charitable trust, we operate primarily on donations received from individuals like you. We deeply appreciate your commitment to our cause and understand that circumstances may arise where you may need to request a refund or cancel a donation.

Refund Policy:

  1. Donations made to our charitable trust are considered final and non-refundable. We do not offer refunds on donations except in cases where a donation was made in error or processed erroneously.
  2. If you believe that a donation was made in error or if there was an issue with the processing of your donation, please contact us promptly at [contact information]. We will review your request and, if appropriate, initiate a refund for the amount in question.
  3. Refund requests must be submitted within 5 days of the donation date. Requests received after this timeframe may not be eligible for a refund.

Cancellation Policy:

  1. Donors have the option to cancel recurring donations at any time. To cancel a recurring donation, please contact us.
  2. Cancellations must be made at least 5 days before the next scheduled donation date to ensure that the cancellation is processed in time to stop the upcoming payment. Cancellations made after this timeframe may result in the donation being processed for the current period.
  3. Once a donation has been processed, it cannot be canceled, and the amount will be considered a non-refundable contribution to our charitable trust.

Exceptions:

  1. In rare cases of exceptional circumstances, such as fraudulent activity or technical errors, we reserve the right to make exceptions to this policy at our discretion.
  2. If you have any questions or concerns regarding our refund/cancellation policy, please don’t hesitate to contact us. We are here to assist you and ensure that your donation experience with us is positive and fulfilling.

Thank you for your understanding and support of our charitable trust. Your generosity enables us to continue making a difference in the lives of those we serve.